Guests renting a room in the Coliber Hotel are obliged to present a valid ID confirming their identity to the receptionist at check-in and to personally sign the registration card. In the case the guest refuses to show the document, the receptionist is entitled to refuse making the check-in.
Staying at the hotel means that the guest accepted the hotel rules.
Rooms in the Hotel are booked for days. Check-in time starts at 2 p.m. and check-out time is until 12 p.m. the next day.
If the guest wishes to extend his stay, the request should be made until 12 p.m. on the check-out day. If it is possible, the hotel will extend the guest stay.
In the case the room is left by the guest after 12 p.m. – the computer software will automatically charge additional fee.
In no case the hotel guest may transfer the stay in the room to third parties.
Hotel guests may accepts visitors who are not staying in the hotel from 7 a.m. to 10 p.m.
Stay of a person who is not a hotel guest in the hotel room after 10 p.m. will be considered as a request for stay in the hotel according to the hotel price list.
Children up to the age of 5 may sleep in their parents beds free of charge.
Quiet hours in the hotel are from 10 p.m. to 7 a.m. the next day. Behaviour of people in the hotel should not disturb stay of other guests.
The Hotel is obliged to ensure:
the conditions of a complete and undisturbed stay for the guest
safety of stay, including: privacy of information about the guest
professional and kind service regarding all services offered by the Hotel
room cleaning services and required repair services regarding equipment during the guest absence, or during his/her presence in the hotel at the guest’s explicit request.
The Hotel is held liable for loss or damage to property brought to the Hotel buy the guest within the scope of provisions of Art. 846-852 of the Polish Civil Code.
In the case of loss or damage to money, securities, jewelry, or object of scientific or artistic value, liability of the Hotel is limited provided that the said items are not left for deposit at the reception.
The guest is obliged to immediately inform the reception about any damage.
The parking of the Hotel is monitored, however the Hotel is not liable for any damage or loss of a car or another vehicle of the guest.
The guest should always check if the door is locked when leaving the hotel room.
The hotel guest is materially liable for any damage or destruction of objects, equipment, or technical devices of the Hotel for which he/she is liable or for which his/her guests are liable.
It is not allowed to smoke cigarettes or other tobacco products within the whole hotel area pursuant to the Act of 8th April 2010 on the amendment to the protection of health against the consequences of consumption of tobacco and tobacco products and the Act on the State Sanitary Inspectorate (the Official Journal of Laws of the Republic of Poland [Dz.U.] no. 81, item 529). The exception from this rule are designated areas (information in the reception of the Hotel).
The penalty for the violation of cigarettes and tobacco smoking ban in the hotel room is PLN 400.
Personal use items left by the checking-out guest in the hotel room will be sent at his/her expense to the address indicated by the guest. In the case the hotel does not receive such instructions, they will be kept for 3 months.